Terms of Service

MachinePilot is a B2B SaaS platform providing AI tools for precision machining workshops: CNC quote generation, technical drawing analysis, customer management, RFQ marketplace, machine investment advisory.

• The user guarantees the accuracy of the company data provided during registration (company name, VAT number, address).
• The user is responsible for the confidentiality of their credentials.
• The account is strictly personal; sharing is prohibited without authorization.

• Free plan: free of charge, with usage limits.
• Starter (€19/month), Pro (€49/month), Pro+ (€99/month) plans: automatic monthly renewal managed by Stripe.
• The user can cancel the subscription at any time from the Stripe portal.
• No partial refund for the current month, except in cases provided by consumer law (not applicable to B2B customers with a VAT number).

• The software, contents, design and MachinePilot brand are owned by the Controller.
• Technical drawings, quotes and content uploaded by the user remain the exclusive property of the user. MachinePilot only acquires a limited, temporary license to deliver the service.

Time, cost, manufacturability score estimates and machine suggestions produced by the AI are indicative and must be verified by the workshop's production engineer before being sent to an end customer. MachinePilot is not liable for estimation errors due to incomplete images or ambiguous specifications.

Except for willful misconduct or gross negligence, MachinePilot's liability is limited to the amount paid by the user in the 12 months preceding the event. MachinePilot is not liable for indirect damages, loss of profits or production interruptions.

MachinePilot reserves the right to suspend accounts in case of serious violations (abuse, fraud, illegal content). The user can close the account at any time from Settings.

These terms are governed by Italian law. For B2B disputes, the competent court is that of the Controller's registered office.